Nerolac Warranty

Warranty Details

Excel Total Warranty Cover

Nerolac Excel Total is a long lasting , water based premium, high performance emulsion. It is based on a unique siloxane polymer to give your walls a long lasting and all weather protection.

It offers 7 year performance (color retention & film integrity) and 5 years anti-algal warranty, when Nerolac Excel Total & Nerolac Exterior Primer applied together as a topcoat & basecoat respectively as per the instructions mentioned in the application process mentioned in the PDS on nerolac.com.

Excel Topguard Warranty Cover

Nerolac Excel Top Guard is waterproofing flexible acrylic painting system offering high-performance, unmatched protection to exterior walls against regular problems like dampness, cracks & algae growth.
If consists of Nerolac Excel Topguard Waterproof Basecoat and Nerolac Excel Topguard Topcoat.
It offers 10-year durability (color retention & film integrity) warranty, 10-year waterproofing and 5 years anti-algal warranty.

Excel Total Warranty Cover

Nerolac Excel Total is a long lasting , water based premium, high performance emulsion. It is based on a unique siloxane polymer to give your walls a long lasting and all weather protection.

It offers 7 year performance (color retention & film integrity) and 5 years anti-algal warranty, when Nerolac Excel Total & Nerolac Exterior Primer applied together as a topcoat & basecoat respectively as per the instructions mentioned in the application process mentioned in the PDS on nerolac.com or in subsequent pages of this document.

The warranty issuance is subject to the minimum volume purchased and shade purchased/used by consumer is covered under the list of warranty shades issued by KNPL for respective product.

The minimum volume of the said system to be purchased to avail warranty benefits should be as follows:

For Retail purposes the said system Purchased and usage on a particular site is equal to or greater than 60 liters (Minimum purchase of Excel Total – 60 L & Nerolac Excel Exterior Primer -60 L ) and
For Project purposes the said system Purchased and usage on a particular site is equal to or greater than 200 liters (Minimum purchase of Excel Total – 200 L & Nerolac Excel Exterior Primer -200 L )

All successfully verified & approved approved warranty claims will be settled as below:

Performance Warranty:

Within the first 12 months after Commencement Date	100% of replacement cost.
From month 13 to month 24 after commencement date	85% of replacement cost.
From month 25 to month 36 after commencement date	70% of replacement cost.
From month 37 to month 48 after commencement date	55% of replacement cost.
From month 49 to month 60 after commencement date	40% of replacement cost.
From month 61 to month 72 after commencement date	25% of replacement cost.
From month 73 to month 84 after commencement date	10% of replacement cost.

Anti-algal Warranty:

Within the first 12 months after Commencement Date	100% of replacement cost.
From month 13 to month 24 after commencement date	80% of replacement cost.
From month 25 to month 36 after commencement date	60% of replacement cost.
From month 37 to month 48 after commencement date	40% of replacement cost.
From month 49 to month 60 after commencement date	20% of replacement cost.

For detailed warranty check Term And Conditions

Nerolac Excel Topguard

It offers 10-year durability (color retention & film integrity) warranty, 10-year waterproofing and 5 years anti-algal warranty.

The warranty issuance is subject to the minimum volume purchased and shade purchased/used by consumer is covered under the list of warranty shades issued by KNPL for respective product.

The minimum volume of the said system to be purchased to avail warranty benefits should be as follows:

For Retail purposes the said system Purchased and usage on a particular site is equal to or greater than 80 liters (Minimum purchase of Topguard Topcoat – 80 L & Topguard Basecoat 80 L ) and
For Project purposes the said system Purchased and usage on a particular site is equal to or greater than 200 liters (Minimum purchase of Topguard Topcoat – 200L & Topguard Basecoat 200L)

All successfully verified & approved approved warranty claims will be settled as below:

Waterproofing & Durability Warranty:

Within the first 12 months after Commencement Date	100% of replacement cost.
From month 13 to month 24 after commencement date	90% of replacement cost.
From month 25 to month 36 after commencement date	80% of replacement cost.
From month 37 to month 48 after commencement date	70% of replacement cost.
From month 49 to month 60 after commencement date	60% of replacement cost.
From month 61 to month 72 after commencement date	50% of replacement cost.
From month 73 to month 84 after commencement date	40% of replacement cost.
From month 85 to month 96 after commencement date	30% of replacement cost.
From month 97 to month 108 after commencement date	20% of replacement cost.
From month 108 to month 120 after commencement date	10% of replacement cost.

Anti-algal Warranty:

Within the first 12 months after Commencement Date	100% of replacement cost.
From month 13 to month 24 after commencement date	80% of replacement cost.
From month 25 to month 36 after commencement date	60% of replacement cost.
From month 37 to month 48 after commencement date	40% of replacement cost.
From month 49 to month 60 after commencement date	20% of replacement cost.

For detailed warranty check Term And Conditions

FAQ'S

1- What all are covered under warranty?

Warranty covers the replacement cost for paint and labor for re-application of coating, as required to set right the paint failure in the affected portion only on successful approval of warranty claim. The claim value will be decided in accordance with the time elapsed between date & year of purchase and approval of warranty claim as per the table mentioned in the detailed warranty terms & conditions document. Click here to read detailed warranty T&Cs

2- When do I need to register for warranty?

Warranty registration needs to be done within fifteen (15) days of the purchase date of Nerolac Excel product (s) covered under the warranty

3- What happens if I fail to apply for warranty within 15 days of purchase?

The warranty registration registration won’t be accepted

4- Does warranty registration guarantee warranty certificate?

Registration is a first step towards getting warranty certificate, the issuance of warranty certificate is subject to the approval of warranty

5- When can I get the warranty certificate issued post submission of warranty registration

Warranty certificate will get mailed to respective consumer email id within 30 days of completing registration on successful validation of all warranty details

6- Will I get warranty certificate on all Nerolac Excel range of products?

Warranty applicable on Nerolac Topguard and Nerolac Excel Total products only

7- Is warranty applicable irrespective of any purchase quantity?

Warranty is applicable on minimum purchase quantity as mentioned in detailed terms and conditions of respective Nerolac Excel product as follows:

Nerolac Excel Topguard
- For Retail purposes the said system Purchased and usage on a particular site is equal to or greater than 80 liters (Minimum purchase of Topguard Topcoat – 80 L & Topguard Basecoat 80 L ) and
- For Project purposes purposed the said system Purchased and usage on a particular site is equal to or greater than 200 liters (Minimum purchase of Topguard Topcoat – 200L & Topguard Basecoat 200L)
Nerolac Excel Total
- For Retail purposes the said system Purchased and usage on a particular site is equal to or greater than 60 liters (Minimum purchase of Excel Total – 60 L & Nerolac Excel Exterior Primer -60 L ) and
- For Project purposes the said system Purchased and usage on a particular site is equal to or greater than 200 liters (Minimum purchase of Excel Total – 200 L & Nerolac Excel Exterior Primer -200 L )

8- Is warranty applicable on all shades offered by Nerolac?

Warranty is applicable on the most of the shades provided by Nerolac, kindly enter your shade name of your choice to check the warranty cover

Nerolac Excel Total

Nerolac Excel Topguard

9- Will I be eligible for warranty if I get the any competition shade tinted for Nerolac product?

In case you like any specific competition shade which you would want to buy from Nerolac by tinting it, the purchase will not become eligible for warranty unless the same share exists in standard warranty list for respective produce as defined by Nerolac (refer to question 7 for warranty shade list)

10- If I buy the Nerolac paint covered under warranty and any competition primer, will I still be considered for warranty?

No, to become eligible for warranty, consumer would need to purchase the suggested primer for respective product as per the instructions suggested in warranty T&Cs. Click here for detailed warranty T&C

Individual Home Owner

Companies / Societies

New

Re-painting

Warranty Registration

Register for Nerolac Excel Warranty using following steps:

Warranty Details

Excel Total Warranty Cover

Excel Topguard Warranty Cover

Excel Total Warranty Cover

Nerolac Excel Topguard

Claim Process

Any claim made in terms of this warranty should be made within 30 days of the consumer discovering any defect, damage or failure which gives rise to a claim:

FAQ'S

1- What all are covered under warranty?

2- When do I need to register for warranty?

3- What happens if I fail to apply for warranty within 15 days of purchase?

4- Does warranty registration guarantee warranty certificate?

5- When can I get the warranty certificate issued post submission of warranty registration

6- Will I get warranty certificate on all Nerolac Excel range of products?

7- Is warranty applicable irrespective of any purchase quantity?

8- Is warranty applicable on all shades offered by Nerolac?

9- Will I be eligible for warranty if I get the any competition shade tinted for Nerolac product?

10- If I buy the Nerolac paint covered under warranty and any competition primer, will I still be considered for warranty?

For any enquiries

Write to us at: support@nerolacexcelwarranty.com

Call on : 9555-929-929 (Toll Free)

Important Links

Nerolac Paints

Term And Conditions