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Warranty Registration

Register for Nerolac Excel Warranty using following steps:

Warranty Details

Excel Total

Excel Total Warranty Cover

Nerolac Excel Total is a long lasting , water based premium, high performance emulsion. It is based on a unique siloxane polymer to give your walls a long lasting and all weather protection.

It offers 7 year performance (color retention & film integrity) and 5 years anti-algal warranty, when Nerolac Excel Total & Nerolac Exterior Primer applied together as a topcoat & basecoat respectively as per the instructions mentioned in the application process mentioned in the PDS on nerolac.com.

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Excel Topguard

Excel Topguard Warranty Cover

Nerolac Excel Top Guard is waterproofing flexible acrylic painting system offering high-performance, unmatched protection to exterior walls against regular problems like dampness, cracks & algae growth.
If consists of Nerolac Excel Topguard Waterproof Basecoat and Nerolac Excel Topguard Topcoat.
It offers 10-year durability (color retention & film integrity) warranty, 10-year waterproofing and 5 years anti-algal warranty.

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Claim Process

Any claim made in terms of this warranty should be made within 30 days of the consumer discovering any defect, damage or failure which gives rise to a claim:

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FAQ'S

Warranty covers the replacement cost for paint and labor for re-application of coating, as required to set right the paint failure in the affected portion only on successful approval of warranty claim. The claim value will be decided in accordance with the time elapsed between date & year of purchase and approval of warranty claim as per the table mentioned in the detailed warranty terms & conditions document. Click here to read detailed warranty T&Cs

Warranty registration needs to be done within fifteen (15) days of the purchase date of Nerolac Excel product (s) covered under the warranty

The warranty registration registration won’t be accepted

Registration is a first step towards getting warranty certificate, the issuance of warranty certificate is subject to the approval of warranty

Warranty certificate will get mailed to respective consumer email id within 30 days of completing registration on successful validation of all warranty details

Warranty applicable on Nerolac Topguard and Nerolac Excel Total products only

Warranty is applicable on minimum purchase quantity as mentioned in detailed terms and conditions of respective Nerolac Excel product as follows:

  • Nerolac Excel Topguard
    • For Retail purposes the said system Purchased and usage on a particular site is equal to or greater than 80 liters (Minimum purchase of Topguard Topcoat – 80 L & Topguard Basecoat 80 L ) and
    • For Project purposes purposed the said system Purchased and usage on a particular site is equal to or greater than 200 liters (Minimum purchase of Topguard Topcoat – 200L & Topguard Basecoat 200L)
  • Nerolac Excel Total
    • For Retail purposes the said system Purchased and usage on a particular site is equal to or greater than 60 liters (Minimum purchase of Excel Total – 60 L & Nerolac Excel Exterior Primer -60 L ) and
    • For Project purposes the said system Purchased and usage on a particular site is equal to or greater than 200 liters (Minimum purchase of Excel Total – 200 L & Nerolac Excel Exterior Primer -200 L )

Warranty is applicable on the most of the shades provided by Nerolac, kindly enter your shade name of your choice to check the warranty cover

Nerolac Excel Total
Nerolac Excel Topguard

In case you like any specific competition shade which you would want to buy from Nerolac by tinting it, the purchase will not become eligible for warranty unless the same share exists in standard warranty list for respective produce as defined by Nerolac (refer to question 7 for warranty shade list)

No, to become eligible for warranty, consumer would need to purchase the suggested primer for respective product as per the instructions suggested in warranty T&Cs. Click here for detailed warranty T&C